Privacy Policy

Last updated: 28 June 2026

ByteHarvest Services ("ByteHarvest", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide.

1. Information we collect

We collect information that you provide directly to us, for example when you complete a form on our website, request a consultation, or contact us by email, phone, or WhatsApp. This may include your name, company name, email address, phone or WhatsApp number, the service you are interested in, and any details you share in your message.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device information, and how you interact with our pages, typically through cookies and similar technologies.

2. How we use your information

We use the information we collect to:

• respond to your enquiries and provide the information or services you request;
• prepare proposals, quotations, and deliver our services;
• communicate with you about your project or our services;
• improve our website, services, and customer experience;
• comply with our legal and regulatory obligations.

3. Contact form submissions

When you submit our contact form, the details you provide are sent to us by email so that our team can respond to your enquiry. We use a third-party form delivery service to process and deliver these submissions on our behalf. We use this information only to respond to and manage your enquiry.

4. Legal basis and consent

We process your personal information where you have given consent, where it is necessary to take steps at your request before entering into a contract, where it is necessary to perform a contract with you, or where we have a legitimate interest in operating and improving our business, provided that interest is not overridden by your rights.

5. Cookies

Our website may use cookies and similar technologies to enable core functionality and to understand how visitors use the site. You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if you do so.

6. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our website and deliver our services (such as hosting, email delivery, and analytics providers), and where required to do so by law or to protect our legal rights. These providers are only permitted to use your information as necessary to provide their services to us.

7. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to comply with our legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may have the right to access the personal information we hold about you, to request correction or deletion, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below.

10. International transfers

Where your information is processed by service providers located outside the United Arab Emirates, we take reasonable steps to ensure it is handled in accordance with this policy and applicable data protection requirements.

11. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page is the current version, and any changes take effect when posted here.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@byteharvest.ae or through our contact page.